Contact
This is a small independent site, so messages come straight to the person who builds it. Every message is read, and most get a reply within a few days.
What is worth writing about
A word was rejected that should be valid
This is the most useful message you can send, and the main way the dictionary improves. Please include the exact word and the puzzle length you were playing. Regional spellings are worth flagging too — if a word is standard in your variety of English and the game refused it, we would like to know.
Something is broken
Bug reports are much easier to act on with a little detail. Where possible, mention which browser and device you were using, what you did just before the problem appeared, and what you expected to happen instead. A screenshot usually explains more than a paragraph.
A correction to a guide
If a statistic looks wrong or an example does not hold up, please point it out and we will check it and amend the article. Corrections are made openly rather than quietly.
Privacy requests
For questions about data and advertising, it is worth reading the privacy policy first, as it covers the common ones — particularly the opt-out links for personalised advertising, which you can use directly without contacting us. If your question is not answered there, write in and we will respond.
Advertising and business enquiries
Direct advertising enquiries are welcome. Please include the nature of the placement and the site or product involved. We do not accept paid guest posts, sponsored links, or link-exchange requests, and messages of that kind will not receive a reply.
Before you write
Two questions come up constantly and are answered faster here:
"My statistics disappeared." Statistics live in your browser's local storage, not on a server. Clearing site data, playing in private browsing, or switching browser or device will lose them, and unfortunately they cannot be restored from our side.
"Can you tell me today's answer?" We would rather not spoil it. The strategy guides are a better route out of a stuck puzzle.